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How and where do I find spare parts for my pressure cooker?

The instruction booklet tells you which spare parts are available for your pressure cooker. All replacement parts are available from shops carrying Fissler products or directly from the Fissler customer service.

Does my pressure cooker require ‘maintenance’?

All gaskets are subject to natural wear and tear. Therefore they have to be replaced after approx. 400 applications or after two years at the latest.

For what types of cooker is my pressure cooker suitable?

Fissler pressure cookers are suitable for all types of cooker, including induction cookers.

How do I clean my pressure cooker?

The main control valve, lid handle and rubber gasket must be cleaned manually. Pot and lid (without main control valve, handle and rubber gasket) are dishwasher-safe.

What is the difference between the traffic light display and a conventional display?

Conventional cooking displays only indicate when Setting I or Setting II has been reached. The novel, patented traffic light display indicates when you have to reduce the heat, when the cooking level has been reached and when the temperature in the pot is too high. It does so no matter which setting you have selected.

When do I start measuring the cooking time?

The indicated cooking time begins as soon as the setting you have selected has been reached, i.e. as soon as the green ring becomes visible.

How do I find out which types of food to cook at what setting and for how long?

In general, vegetables and fish are cooked at Setting I, and meat, potatoes, soups and similar food at Setting II. Normal cooking times are approximately cut in half with Setting I, and to one-third at Setting II. However, the exact cooking time always depends on the size and quality of the food, too. The instruction booklet for your pressure cooker and the service area of this website contain information about the different cooking times .

What do I use the steam setting for?

You use the steam setting for particularly sensitive types of food (with very short cooking times) for instance, or for dishes you wish to taste occasionally while cooking or to which you wish to add spices later. Generally speaking, with the steam setting you can also use your pressure cooker like a normal cooking pot.

And what does ‘adjustable settings’ mean?

Adjustable settings means that the pressure cooker regulates the temperature automatically. For example, if you have selected Setting I and the temperature inside the cooker rises above 110 °C, the cooking display turns to red and the cooking valve starts to let off the steam. This puts a ceiling on the temperature, even if you set it back too late.

What are the different settings for?

The gentle setting (Setting I) with its relatively low temperature (approx. 110 °C) is ideal for all sensitive foods such as fish or vegetables. The speed setting (Setting II) has a temperature of approx. 116 °C and is intended for meat dishes, stews and similar types of food.

What kinds of accessories are available and what are they used for?

The extensive range of accessories lets you take full advantage of the many possibilities your pressure cooker offers:

• Insets: you can use the insets to steam (perforated inset), defrost deep-frozen food (perforated or non-perforated inset), strain fruit (perforated or non-perforated inset) or prepare several dishes simultaneously (various insets stacked).
• Extra lid: with an extra lid you can also use your pressure cooker like a normal cooking pot or frying pan.
• Frying inset: it transforms your pressure cooker into a deep fryer – for more diversity in the fast kitchen.

What size cooker do I need?

The general recommendations are: 

• 1–2 persons >2.5 l
• 2–3 persons >3.5 l / 4.5 l
• 3–4 persons >6.0 l
• 4–5 persons >8.0 l
• 5+ persons >10.0 l

What do I have to observe when pressure cooking?

All the instructions concerning your pressure cooker are contained in the instruction booklet. Here is a summary of the five most important things to remember:

• Be careful to put in the minimum amount of liquid which is necessary to build steam ("min" mark)
• Fill the pressure cooker to no more than 2/3 of its volume. When preparing frothy food only to 1/2.
• Do not use force to open the cooker. First let the steam completely evaporate, shake slightly and then open.
• Do not modify the pot, lid, handles or valves.
• Replace the gaskets regularly. Only use original Fissler parts.

What is there to the stories about ‘exploding’ pressure cookers?

Obviously a pressure cooker works with pressure, but there is still no need to be worried, since the modern pressure cookers from Fissler have various safety features which work fully automatically. For example, pressure can only build when the cooker is properly closed to begin with. Furthermore, the pressure is automatically limited, and the pot can only be opened once the pressure has been completely removed. The one important thing for you to remember is to clean your pressure cooker regularly and maintain it as described in the instruction booklet."

Are there types of food that should not be prepared in the pressure cooker?

Apple sauce and compotes should not be prepared in the pressure cooker, since steam bubbles can build which burst upon opening. When preparing very frothy dishes only half fill the pot. First remove froth from soups in the open pot.

Can I also prepare dishes other than stews or potatoes in the pressure cooker?

Generally speaking, nearly all cooking methods are possible with a pressure cooker. You can cook or stew, steam (with inset), sauté and fry (without lid) but also defrost, boil down or strain (with insets).

What can a pressure cooker do that a normal pot cannot do?

The higher temperature in the pot reduces cooking times compared to standard cooking by up to 70%. This saves up to 50% of energy. Thanks to the removal of the atmospheric oxygen and the short cooking times, food is cooked very gently. Vitamins, minerals and flavourings are preserved better, colours remain fresh and natural flavours intensive.

Where can I get replacement parts for my pressure cooker?

At specialty shops that carry Fissler products, in specialty departments in department stores, or from the central Fissler Customer Service Department.

Can I order replacement parts directly from you?

Yes. From the central Fissler Customer Service Department: Fissler GmbH, Abt. Kundendienst, Harald-Fissler-Str. 10, D-55768 Hoppstädten-Weiersbach, Germany, Tel.: +49 (0) 6781 / 403-556.

Which pressure cookers are induction-compatible?

All of Fissler's new pressure cookers are induction-compatible. This is shown by the stamp on the base. If the stamp reads "CookStar" or "Induction", the cooker can be used on induction stoves.

There are stains on my pressure cooker. What can I do?

These are generally discolorations  which result from substances in the water being absorbed into the passive film of the stainless steel. Cleansers which contain a large amount of basic silicates and phosphates can also produce such discolorations in stainless steel. Adding salt to water which has not yet come to the boil can also produce deposits of salt crystals on the bottom of the pot. The salt then reacts with the stainless steel, forming little white spots on the bottom of the pot. Discolorations can also be produced if stainless steel cookware is placed on a burner that is already very hot. The discolorations can easily be removed with Fissler Stainless Steel Cleanser.

My pressure cooker isn't working correctly anymore. What can I do?

Consult Chapter 10, "Questions and answers regarding pressure cookers", in the Instructions for Use, or ask for help from your Fissler retailer's customer service or specialty department in your department store.
The central Fissler Customer Service Department will also be pleased to help you.

Can I order a complete pressure cooker from you?

Complete pressure cookers and pressure cooker lids can only be ordered from your specialty retailer.

Can pressure cookers be placed in the dishwasher?

The pot can basically be placed in the dishwasher. But please remember that the rubber gasket must be removed from the lid, the lid handle from the magic comfort, and the main control valve from the Vitavit Royal.

How long is there a warranty on the pressure cooker, and how long is the availability of replacement parts guaranteed?

Fissler grants a 3-year warranty on all individual parts (excluding parts which are subject to wear, such as the rubber gasket, O-rings, valve base seals and silicone membranes). The warranty will be cancelled in case of improper use and does not apply to purely visual signs of wear. Fissler guarantees that all functional parts - from the rubber gasket to the complete lid handle - can be purchased up to 10 years.

For what uses are the insets intended?

You can use the insets for steaming (perforated inset), thawing frozen foods (perforated or unperforated inset), extracting juice from fruits (perforated on the unperforated inset), or cooking several foods at the same time (various insets stacked). 

I have a problem with stews and dishes that have to be thickened, everything burns. What am I doing wrong?

Stews must be brought to a boil again and stirred before the lid is closed. Foods should only be thickened after the end of the cooking time.